EFFICIENT OMNISTUDIO-CONSULTANT LATEST EXAM NOTES COVERS THE ENTIRE SYLLABUS OF OMNISTUDIO-CONSULTANT

Efficient OmniStudio-Consultant Latest Exam Notes Covers the Entire Syllabus of OmniStudio-Consultant

Efficient OmniStudio-Consultant Latest Exam Notes Covers the Entire Syllabus of OmniStudio-Consultant

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Salesforce Certified OmniStudio Consultant Sample Questions (Q96-Q101):

NEW QUESTION # 96
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?

  • A. Create two states, one for mobile devices and another for non-mobile devices
  • B. Enable the Mobile-First feature in FlexCard settings
  • C. Create two FlexCards, one for mobile devices and another for non-mobile devices
  • D. Enable the Responsive feature on the Product Name and Model field elements

Answer: A

Explanation:
The correct way to design the FlexCard to meet this requirement is to create two states, one for mobile devices and another for non-mobile devices. States allow the designer to define different layouts and behaviors for the same FlexCard based on conditions. The width of the fields can be adjusted for each state using the Size property. Enabling the Responsive feature on the field elements would not change their width, but only their alignment. Enabling the Mobile-First feature in FlexCard settings would not affect the width of the fields, but only the order in which they are displayed. Creating two FlexCards, one for mobile devices and another for non-mobile devices, would create redundant code and maintenance issues.


NEW QUESTION # 97
A consultant must design a 360 view of the customer. The business requirements are:
* A header card with account information (name, account number, next billing date, invoice method)
* A list of related contacts (first name, last name, phone)
* All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers

  • A. Use a Block Element with the Collapse property enabled
  • B. Use a Custom Style to adjust height and width
  • C. Use a Zone Template
  • D. Use a Datatable element

Answer: A,C

Explanation:
Explanation
To improve the user experience, the consultant should use a Block Element with the Collapse property enabled and a Zone Template. A Block Element with the Collapse property enabled allows the user to expand or collapse a section of the FlexCard, which is useful for displaying a list of related records. A Zone Template allows the consultant to define the layout and style of the FlexCard, such as the number of columns, rows, and margins


NEW QUESTION # 98
Which three use cases should be implemented using Calculation Procedures and matrices?
Choose 3 answers

  • A. Use location and past usage to determine the monthly cost for an energy product.
  • B. Use a house's address, size, and age of the building to determine an insurance premium.
  • C. Use risk factors for an insured item to determine different insurance product options.
  • D. Use the product color and capacity to determine the price of a product.
  • E. Use rules to determine eligible insurance products based on a house's address and age of the building.

Answer: A,B,C

Explanation:
Calculation Procedures & Matrices are used to perform complex calculations based on input data and predefined rules. They are suitable for use cases that involve pricing, rating, scoring, or eligibility determination. Therefore, the use cases that should be implemented using Calculation Procedures & Matrices are:
Use a house's address, size, and age of the building to determine an insurance premium. (This involves rating based on multiple factors) Use location and past usage to determine the monthly cost for an energy product. (This involves pricing based on variable inputs) Use risk factors for an insured item to determine different insurance product options. (This involves scoring and eligibility based on criteria) The use cases that should not be implemented using Calculation Procedures & Matrices are:
Use rules to determine eligible insurance products based on a house's address and age of the building.
(This can be done using Business Rules Engine or OmniScript logic)
Use the product color and capacity to determine the price of a product. (This can be done using simple formulas or lookup tables)


NEW QUESTION # 99
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements?
Choose 3 answers

  • A. OmniScript
  • B. FlexCards
  • C. OmnlOut
  • D. Custom Styles
  • E. Newport Design System

Answer: A,D,E

Explanation:
Explanation
The three OmniStudio features and tools that the consultant should recommend to meet these requirements are:
OmniScript, Custom Styles, and Newport Design System. An OmniScript is a tool that can design customer interactions using elements and actions. The consultant can use OmniScripts to create the guided processes for the public website. A Custom Style is a feature that allows applying custom CSS properties to an OmniScript or a FlexCard element. The consultant can use Custom Styles to style the OmniScripts using the corporate branding kit, such as colors, fonts, and icons. A Newport Design System is a tool that provides a set of predefined styles and components for building user interfaces. The consultant can use Newport Design System to style the user interface elements in the OmniScripts, such as radio buttons, slide bars, etc., according to the website's style guide


NEW QUESTION # 100
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically.
The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?

  • A. Visualforce Page
  • B. Omniscript
  • C. FlexCards
  • D. Lightning web components

Answer: C

Explanation:
The tool that the consultant should recommend to meet this requirement is Lightning web components.
Lightning web components are custom HTML elements built using HTML and modern JavaScript. They can be used to create rich and interactive user interfaces that display data from various sources and allow users to take actions. In this case, a Lightning web component can be used to display customer 360° information in a console using FlexCards, OmniScripts, or other components. Omniscript is not a tool, but a type of component that can be used to create guided interactions. Visualforce Page is not suitable for this requirement, as it is a legacy technology that uses server-side rendering and does not support modern web standards. FlexCards are not a tool, but a type of component that can be used to display contextual data on record pages.


NEW QUESTION # 101
......

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